Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Please check our delivery information page to find out what options we offer

Which payment methods are accepted in the Online Shop?

We accept all forms of credit card and PayPal payments.

How long will delivery take?

Please check our delivery information page for further info

How secure is shopping in the Online Shop? Is my data protected?

We use SSL to process your ordrer online, your payment information is never kept on our servers and we will never be able to access this.

What exactly happens after ordering?

You will recieve a conformation emails once completed followed by a shipping tracking information once it leaves the warehouse.

Do I receive an invoice for my order?

Yes once you place a order you will recieve a invoice on the email you used.

Send us an email


Customer Service: 0161 3595783 
Email: customer.services@ilsarto.com
Address: B4 Unit 1 &2 Heywood Distribution Park Heywood OL10 2TT